Public message

GP surgeries nationwide are experiencing unprecedented levels of demand. Mayflower Medical Group’s five Plymouth surgeries are not immune from this and we ask that you phone us only if absolutely necessary over the next two weeks.

At this point in time, our focus must be on patients with urgent problems and, unfortunately, the increased demand means that we cannot deal with any further routine issues at this time.

If your need is urgent then please contact us between 08:00 and 18:00, Monday to Friday. Please be patient and bear with us, urgent issues will be dealt with as quickly as possible.

Alternatively, if it’s urgent and out of practice opening hours, you can call NHS 111 or visit the website at www.111.nhs.uk.

We anticipate the issues impacting on us are temporary and are working hard to resolve them as quickly as possible.

Many common illnesses and ailments can be managed through self-care and advice on common symptoms and conditions can be sought through the NHS website, www.nhs.uk, or from a pharmacist.